Privacy Policy

Effective date – 1 September 2024

Future Gen AI Services Inc. (“Future Gen AI Services Inc.) ”, "We", "Us" or "Our") is committed to protecting your privacy. This Privacy Policy describes how Future Gen AI Services Inc collects, uses, shares and otherwise processes the personal information of individuals covered by this Privacy Policy, including choices and rights available to such individuals with respect to their personal information.

This Privacy Policy applies to all customers and end customers of our products and services, www.futuregen.ai and individuals who engage with us or We engage with, whereby We control or determine the means and purposes of processing their personal information (“You” or “Your”).

We encourage You to read this Privacy Policy in conjunction with any other information that we may provide you at the time of collection or processing of Your personal information, including in the form of notices specific to such engagement.

Our Future Gen AI Services Inc is not intended for use by individuals under the age of 16 years or who are otherwise considered minors under the law they are subject to, and consequently, such individuals are prohibited from using Our Website or engaging with Us.

What personal information do We collect about You?

Depending on who You are and how We are engaging with You, We may collect information including from the PDF, JPEG, PNG, BMP, TIFF,GIF, DOC, CSV& XLSX

1. Personal Data & Sensitive Data ( Laws under Scope - HIPAA, GDPR, CCPA)

• • Name (Full name, first name, last name), Address (Physical address, postal address, and IP address), Email Address, Phone Number, Social Security Number (SSN), Driver's License Number, Financial Information (Bank account number, credit/debit card numbers), Biometric Data (Fingerprint, retina scans, facial recognition data), Health Information (Medical history, health records), Online Identifiers (Cookies, device IDs, IP addresses), Education Information, Employment Information, Gender, Date of Birth, Social Security number, driver's license, state ID, or passport number, Account log-in, financial account, debit, or credit card number, Precise geolocation data, Racial or ethnic origin, Religious or philosophical beliefs, Contents of mail, email, and text messages unless the business is the intended recipient, Educational qualifications, work experience, skills, employment history, remuneration, CV/resume, insurance information, health information, credit references, background verification details and results, criminal history for recruitment purposes

For sensitive personal information, We obtain affirmative express consent from you if such information is to be disclosed to a third party or used for a purpose other than those for which it was originally collected or subsequently authorized by you through the exercise of opt-in choice. We treat as sensitive any personal information received from a third party where the third party identifies and treats it as sensitive.

Other personal information which You may provide Us or We may collect about You from You or third parties as part of the engagement with you or in order to engage with You.

How do We collect Your personal information?

• We may collect Your personal information in various ways, which could either be directly from You or third parties and once the commencement of consent is given while agreeing to service & conditions
• We may collect personal information directly from You at the time of registration for Our products and services

On what basis do We collect Your personal information?

In most cases, We collect Your personal information on the basis of Your desire to avail a particular service from Us or engage with Use. DocExtend The service of extracting the information from PDFs and Images and converting it to CSV and Excel Format. Therefore, our processing in many cases occurs on the basis of your consent or the need to perform a contract or commitment that We may have with You.

However, in addition to this, there are other bases on which We may collect or process Your personal information. These are as follows:

• For compliance with legal obligations, including for business accounting and tax purposes such as in relation to record-keeping, compliance, disputes, and filings
• Legitimate interest, where We have assessed that it is beneficial to You and is in Our legitimate business interest.
• Any other legal basis relevant to the specific personal information as permitted under applicable law.

What do We use Your personal information for?

We may use Your personal information for the following purposes:

• To comply with business and legal obligations: This includes business accounting, tax, auditing, compliance, recordkeeping, legal functions, to consider and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, preventing violation of laws and limiting Our damages, responding to and compliance with legal requests from administrative, judicial and other authorities and regulators, including Our obligation to screen prospective customers, customers, end customers and individuals for compliance with sanctions regulations, pursuing legal remedies, to respond to or disclose as part of judicial proceedings, arbitration and mediation.
• To ensure security and for protection of rights: To protect our products, services and business operations; to ensure safety and protect the rights and property of or those of our stakeholders; to prevent and detect fraud, unauthorized activities and access, and other misuse; where We Future Gen AI Services Inc believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Service..

How long do We keep Your personal information?

We retain Your personal information for a period of time consistent with the purpose of collection and processing, as required to fulfil our legal obligations as well as to enforce

We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of the personal information being processed, the potential risk of harm from unauthorized use or disclosure of the personal information, whether We can achieve the purposes of the processing through other means, and any applicable legal requirements

Typically after the expiry of the applicable retention periods, Your personal information will be deleted, unless such deletion is rendered impractical or unreasonably burdensome due to technical or other reasons, including where it becomes technically impossible, data retained as part of automatic archiving and back-up procedures, In such cases where any information is retained, We will implement appropriate measures designed to prevent misuse of such information. In certain circumstances, We may anonymize Your personal information so that it can no longer be associated with You, in which case We may use such information without further notice to You.

Occasionally, we may deidentify personal information and use the deidentified information for our internal purposes. We commit to maintaining and using this information in deidentified form and will not attempt to reidentify the information except to determine whether our deidentification process is effective.

Do We share Your information with third parties?

Yes, We may share Your information with third parties listed below for the purposes set forth in this Privacy Notice, subject to a lawful basis and in compliance with applicable laws (including, as applicable, after providing You additional notice, or obtaining Your consent).

• Vendors and service providers: They provide services to help us with our business activities such as research, analyzing Your usage patterns and behaviour and compiling insights, showing personalized advertisements, marketing, data enrichment, administration of events, compliance with laws, including screening prospective customers, customers, end customers and individuals in order to comply with sanctions regulations, preventing violation of laws, performance monitoring, product implementation and integrations, recruitment, and other business purposes.
• Regulators, law enforcement authorities and courts: We may disclose Your information to regulators and law enforcement authorities in case of any request from them for information or where necessary to protect You, third parties or Our rights, and to court or as part of judicial proceedings, arbitration or other dispute resolution mechanism, including to enforce our agreements and claim remedies available to us.

List of Processors and Sub-Processors

| Name of Processors     | Website                                             | Activity     |
| ---------------------- | --------------------------------------------------- | ------------ |
| Open AI                | https://openai.com/enterprise-privacy               | Processing   |
| Google Cloud           | https://cloud.google.com/terms/cloud-privacy-notice | Storing      |

Do We transfer any information across borders?

We may process Your personal information in the countries where We are located, including the United States, European Union, India, Australia or any other country where our vendors, service providers, partners and other third parties listed above are located, which may or may not be subject to an adequacy decision for General Data Protection Regulation (EU Regulation 2016/679).

However, when We transfer Your personal information across borders of countries, We will ensure that it is subject to a lawful basis (Article 6- Lawful Basis) and is transferred in compliance with applicable laws, such as execution of Standard Contractual Clauses for transfers from EEA, International Data Transfer Addendum for transfers from UK. We will take reasonable measures to ensure that Your personal information is subject to appropriate safeguards.

What Rights do You have?

Depending on the data protection law that applies to You, You may have certain rights relating to Your personal information, such as:

• Right to access Your personal information held by Us;
• Right to rectify inaccurate or complete any incomplete personal information;
• Right to erase or delete Your personal information;
• Right to object or restrict Our processing of Your personal information in specific circumstances, including to opt-out of marketing communications, opt-out of disclosure of Your personal information to third parties to the extent such third party is not acting as an agent to perform tasks on behalf of and under
• Right to receive personal information provided concerning You that You have provided to Us or transfer such information to another entity in a structured, commonly accepted, and machine-readable format; and
• Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects You.

How can You exercise Your rights?

In order to exercise Your rights, You may contact us on the email address set forth in the ‘Contact Us’ section below with details of the right You intend to exercise, the details or nature of personal information with respect to which You intend to exercise the right, where known, Your location and where known, the law under which You are exercising this right. We might require additional information from You in order to address Your request or to verify Your identity. We will look into Your requests and respond within the timelines prescribed under applicable law. Occasionally, taking into account the nature of the request We receive, We might, to the extent permitted under applicable law and subject to conditions therein, either seek for additional time or reject Your request. In such cases, We endeavour to keep You informed.

In cases where You object to or opt-out of certain types of processing, We will retain Your personal information to the extent required to ensure We do not reach out to You or process Your information for such purposes, such as adding it to an opt-out or do-not-disturb list.

Where We have made available specific ways to opt-out of certain communications and processing, We encourage You to exercise Your rights using such specified ways, such as,

For exercising Your rights as a user of Our products and services, You may exercise Your rights using the various functionalities available to You in Your use of the products and services, including by updating Your settings, preferences and profile information within Your account.

What information do We not control?

Third Party links: In certain cases, We may include links to third-party websites and products. These third party websites and products have separate and independent terms and privacy policies. Since We neither own or control such websites and products, We are not responsible or liable for the content and activities of these websites or products. Nonetheless, We seek to protect the integrity of Our Website and welcome any feedback about these links.

Changes to our Privacy Notice

We may update this Privacy Notice to reflect changes to Our privacy practices. If We make any material changes adversely affecting Your rights, We will notify You by means of a notice or banner on this website prior to the change becoming effective, or where You are a customer of Future Gen AI Services Inc , by sending communication to the email address to an administrator of Your account, or an email address associated with Your account, We encourage You to periodically review this page for the latest information on Our privacy practices.

Contact Us

If there are any questions regarding this Privacy Notice, the privacy practices of this website or Your engagement with Us, You may contact us using the information below:

Company - Future Gen AI Services Inc

Address – 131, Continental Dr, Suite 305, Newark, DE 19713.- United States

Email - suraj@futuregen.ai

We will verify Your request using the information associated with Your account, so please raise the request using the e-mail address associated with Your account. We will let You know if We need additional information to verify Your identity, such as Your Government identification. We shall not disclose further the personal information collected for verification of a consumer’s request or retain it longer than it is necessary for the purpose of verification

Sale and Sharing of Personal Information.

While we do not “sell” personal information in the traditional sense (i.e., for money), we may be considered as “selling” and “sharing” personal information through our use of third-party analytics and advertising cookies.

Additionally, we do not and will not sell personal information if we have actual knowledge that a consumer is less than 16 years of age. We do not have actual knowledge that we “sell” or “share” information from individuals under 16 years of age. To exercise your right to opt out of sale/sharing, please see below.

Right to opt out: You have the right to opt out of “sales” and “sharing” of your personal information, as those terms are defined under the CCPA. To exercise your right to opt out of the “selling” or “sharing” of Your personal information, please select Your preferences in the shield widget available on the bottom left corner of our Website. Please note that submitting an opt-out request will only opt You out of sharing data with third parties that may be considered “sales” under CCPA, but it will not opt out of sharing data with Our service providers.

Special Rights for California Citizens(CCPA)

Rights of the residents of the State of California: You have certain rights, subject to certain limitations under applicable law, with respect to Your personal information, including:

• 1. The right to request the correction of inaccurate personal information collected
  2. The right to request deletion of Your personal information held by the Us or by Our service provider, contractor, or any other third party We have disclosed personal information to. We shall hold a confidential record of all deletion requests for the purpose of preventing the selling of such personal information for which You have submitted a deletion request;
  3. The right to "opt out" of any sale or sharing of personal information (as defined in the CCPA), if such sale or sharing occurs.
  4. The right to request the transfer of specific pieces of personal information to any other entity
  5. The right to limit use and disclosure of sensitive personal information in specific instances as set forth in CCPA.
  6. The right not to be discriminated against for exercising Your rights under CCPA.

Your Privacy Rights Under the California

California residents who provide Us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) We have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third-party sharing in the prior calendar year. You can submit a “Shine the Light” request by using the contact information under “Contact Us.” Please include in Your request a current California address and Your attestation that You are a California resident.